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Applying To Rent Through
Raintree Management, Inc.

Raintree Management, Inc. is an equal housing property management company. We do not discriminate on the basis of race, color, national origin, sex, religion, marital status, source of income, familial status, handicap or disability. We do discriminate, however on the basis of how one pays rent, obeys laws, handles professional relationships, treats neighbors and takes care of property. We are looking for tenants who pay their rent on time, take care of the property, are respectful of the neighbors, and will follow all laws and the rules established for the property.

We will perform an investigative consumer report through which we will attempt to obtain written, oral or other communication concerning income, credit worthiness, character, general reputation, personal characteristics and mode of living.
 

On the application, we have listed the criteria by which we evaluate applicants. Carefully read through it, but keep in mind that the criteria is a guideline and that we do evaluate each application on a case by case basis and reserve the right to make exceptions if, in using our best judgment, we feel an applicant will be a tenant who will pay their rent on time, take care of the property, and be respectful of the neighbors. We encourage applicants to provide alternative measures by which we can evaluate the application or to add additional comments that may be beneficial. If you feel you meet our criteria, we encourage you to apply.

Although we do charge a small fee to process an application, we do not charge a fee to move in. All deposits are fully refundable with the exception of carpet cleaning.

If you wish to apply, click on the link below to download the rental application. Complete the application by following the instructions on the Criteria portion of the form. Once complete, please bring to our office with the requested income documentation, identification and appropriate fees so we may meet you, review the application with you, and answer any questions you may have.

If you are from out of the area, please call or email us for our procedures.

Application PDF

Roseburg City Map PDF

Contact us for more info

Maintenance & Emergencies

Our goal is to take action on your maintenance needs in a timely manner. Please keep in mind, however that there may be times such as weekends, holidays, or after hours that we are unable to respond to your problem as quickly as we would like. If you have a non-emergency maintenance problem, you may call the office, 677-0299. If it is after hours, please leave your name, phone number where you may be reached and the nature of your problem and we will endeavor to return your phone call at our earliest convenience. If you have a true emergency, call 911.

Maintenance Tips

We offer a few tips for items you can safely check yourself if you have a maintenance problem. If the suggestions do not take care of the problem, report it to the office. Click on the link for our maintenance request.

Maintenance Request PDF

•Electric Water Heaters •Low Water Pressure
•Gas Water Heaters •Water Leaks/
•Leaking Water Heaters Running Toilets
•Electric Outlets •Garbage Disposal
•Heaters •Clogged Drains
•Smoke Alarms •Oven
•Community Emergency Resources

Electric Water Heaters: No hot water – Check the breakers in the electrical panel (the breaker may not look tripped, you must physically reset it) or check for a visible red reset button on the water heater (do not remove the panel). If the reset button is visible and has popped out, push it in. Remember it takes time for the water to heat up. You should be able to hear a humming sound if there is power to it.

Limited hot water – this is probably a bad heating element or thermostat that must be replaced by a professional. (Return to top)

Gas Water Heaters: Be sure the gas is on and pilot is lit – the gas company will light the pilot for you (Avista Utilities 1-800-227-9187). (Return to top)

Leaking Water Heaters: If you see water leaking around your water heater, please try to determine if the tank is leaking or if it is a plumbing connection. The more information we have the faster we will be able to remedy your problem. (Return to top)

Non-Working Electrical Outlets: There are a couple of easy remedies for electrical outlets that do not work. In older units, the outlet may be controlled by a switch. In newer units, the switch may contain or may be connected to an outlet with a built-in GFI breaker. If this is the case, push in the button on the GFI outlet. If a number of outlets and switches are involved, a breaker in the panel may have tripped. Take care not to overload the system. Call the office if these remedies do not work. (Return to top)

Low Water Pressure: If you have low water pressure at a single faucet, it is probably a clogged filter. This is easy to remedy by unscrewing the aerator and cleaning the filter. If you have low water pressure throughout your house and are on a well, please check the filters on the well system. (Return to top)

Heaters: If you have a forced air heating system, it is very important that you change the filters regularly. This not only adds to the life of the system, but also adds to its efficiency and reduces your energy costs. Filters are relatively inexpensive and can be purchased at your favorite discount store.

Small wall heaters similar to the picture, have a safety feature that causes a breaker inside to trip if items are placed too close to it. Please avoid the problem by keeping furniture at least three feet away. It means a service call to reset the heater at a cost to you.

If you have a gas heater, be sure the gas is on and pilot is lit – the gas company will light the pilot for you (Avista Utilities 1-800-227-9187)

Baseboard heaters – be sure the breaker has not tripped and the unit is turned on. Take care not to place items too close to the unit or leave items hanging over furniture that could fall onto the unit and cause a fire. (Return to top)

Water Leaks/Running Toilets: It is critical that water leaks are reported immediately. Over time water can cause extensive damage to the property but if taken care of immediately, the damage is minimized. In addition, leaking water costs money, whether you or the owner is paying for it. Please pay special attention to your toilets. They can run constantly or just cycle on without being flushed if there is a leak in the seal. Running toilets can cost hundreds of dollars in water usage so please report toilet problems immediately. (Return to top)

Smoke Alarms: Smoke alarms are supplied to you and are critical in saving lives. All smoke alarms must have a hush feature and unless they are hardwired, they must have a 10-year lithium battery. If the alarm is hardwired with battery back up, a nine-volt battery is acceptable. If it necessary to replace the battery, the proper battery type must be used. Please do not remove or otherwise tamper with a working smoke alarm except to replace the battery. (Return to top)

Garbage Disposal: It is necessary to run cold water when operating a garbage disposal. You should allow the water to run for a while after the food is gone to clear the line. Dispose of food scraps in small batches rather than one large amount to help avoid clogs. Do not dispose of large, hard items such as bones and corncobs. Be careful that silverware and other foreign objects are not allowed in the disposal cavity. If it is necessary to retrieve an object, be sure the breaker is turned off or the unit is unplugged. (Return to top)

Clogged Drains: If every drain in the unit is clogged and backing up, it is probably roots in the main line or a plumbing problem and is the responsibility of the landlord. If the clog is isolated to one drain, it is probably hair, food or a foreign object. Quite often you can retrieve hair from the tub/shower and bathroom sink drains and problem is cured. It is important that only items of a biodegradable nature be put down drains and toilets. (Return to top)

Electric Oven Does Not Come On – Burners Work: If you have a timer on your range, that could be the problem. Please read the directions for use. If there is no timer, the element may need to be replaced. (Return to top)

Community Emergency Resources If you are having a problem paying your rent, please contact our office, we will make every effort to work with you if at all possible. Listed below are agencies that may have resources available for emergency situations.

Department of Human Services, 440-3301 Housing Authority of Douglas County, 672-9596 UCAN Housing 2nd Chance Program, 440-3421 American Red Cross, 673-3255 Salvation Army Family Services, 672-6581 St. Vincent DePaul (Sutherlin), 459-3394 St. Vincent DePaul (Myrtle Creek), 863-5489 (Return to top)

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Utility Numbers – Roseburg And Vicinity

 

Area code is 541 unless otherwise noted.
 
Cable
Charter Communications (South County)
866-731-5420
Charter Communications
866-731-5420
  
Electricity
Douglas Electric Coop (Rural)
541-673-6616
Pacific Power & Light Co.
888-221-7070
  
Garbage Service
Glide Disposal
541-496-3360
Myrtle Creek Disposal
 
Roseburg Disposal
541-673-7122
South Umpqua Disposal
541-863-3363
Sutherlin Sanitary
541-459-3139
Winston Sanitary
541-679-8467
  
Natural Gas
Avista Utilities
800-227-9187
  
Phone
ComSpan USA
541-672-9895
Frontier-A Citizens (Myrtle Creek Only)
800-921-8101
Qwest
800-244-1111
Rio Communications
 

 

  
Sewer
City of Myrtle Creek (Water & Sewer)
541-863-3171
City of Sutherlin (Water & Sewer)
541-459-2857
Glide Sewer
541-496-3661
Green District Sanitary
541-679-7191
Tri City (Water & Sewer
541-863-5276
  
Water
City of Myrtle Creek (Water & Sewer)
541-863-3171
City of Roseburg
541-672-7701
City of Sutherlin (Water & Sewer)
541-459-2857
Glide Water Association
541-496-3614
Roberts Creek Water (Green)
541-679-6451
Tri City (Water & Sewer)
541-863-5276
Umpqua Basin Water Association
541-672-5559
Winston-Dillard Water
541-679-8467